Mercedes Homes: Customer Care



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Customer Care

We appreciate our customers and will do everything possible to meet your expectations throughout the process of building your home...as well as after. Customer service and customer satisfaction are top priorities at Mercedes Homes. That means we put you first.

For you, this means owning a home you'll be proud of; a home that will be so well-designed and so well-made that you can pass it on to your children.

Fill out our Customer Care Form.

Warranty Request

Choosing a builder to construct your new home is a major decision. When considering Mercedes Home -- take note of this fact: We're so confident of our building standards, that we back every home with a one- and two-year limited warranty as well as a ten-year structural warranty.

You'll sleep easy knowing that you chose a company that stands behind its product 100% and will be there for you even after you've moved into your new home.

Fill out our Warranty Request Form.

For more than 25 years, Mercedes Homes has been a builder of new homes and luxurious communities of the highest quality and design excellence.
Mercedes Homes is one of the largest homebuilders building in Florida, Texas, North Carolina, and South Carolina.

Find additional information about our new homes below-