Testimonials - "Dear Mercedes"

Mercedes Homes takes customer satisfaction very seriously. Our mission is to provide homes with enduring and outstanding value. This mission is accomplished through our quality products, passion, and commitment to customer satisfaction. Below is a selection of letters from some of our homeowners.

Dear Mercedes Homes,

I just wanted to drop you a quick note to let you know how pleased I am with my experience with Mercedes Homes. The entire process, from the decision on the particular home, through the Design Center and the closing process has been very easy and pleasurable. The end product was an excellent home that I have thoroughly enjoyed since moving in this past August. The quality construction and attention to detail has exceeded my expectations, and I can recommend Mercedes Homes to anyone looking for a well-built home and a professional company to deal with.

Thanks again,

Dave H.

To Mercedes Homes,

My name is Ruby F. and I want to let Mercedes know how happy I am with my home in Eagle Lake East. I feel very secure knowing that my home was constructed with high quality materials and products. Maintenance has been a breeze. Whenever I have a question, all I have to do is open my manual to find the answer!

I also want you to know how helpful everyone I worked with was and they always made me feel that I could call them anytime if needed. I love my new home! I’m always telling my friends and family that they, too, should buy a Mercedes home.

Thank you for everything!
Ruby F.

Dear Mercedes Homes.

We thought this would be a good time to let you know that we are very happy in our Mercedes home. We have lived here for 5 ½ years and our home is all that we hoped and expected it to be. We had a great experience with our sales person as well as our builder. They did their jobs very well. We are very happy with our home.

In fact, we are so happy that we purchased a second Mercedes home as an investment in the Fern Meadow community in Cocoa. That home also has been a wonderful and successful experience. Again, our sales person and builder did an excellent job.

We just wanted you to know what a great company Mercedes Homes is for us.

We thank you,
Joan and Robert B.

To Whom It May Concern,

This letter is to thank the crew at Mercedes Homes for the wonderful job they have done in building my three homes in Palm Bay. I must say that I am very satisfied with the work they have done and have recommended Mercedes Homes to my friends and family. Again, thank you Mercedes Homes for a great experience. I will do it again should the opportunity arise.

Sincerely,
Diane T.

Hi Pam,

I just wanted to thank you again for introducing us to Mercedes Homes. The house is truly made very well, the quality of materials chosen and the construction was done in a very professional manner and the landscaping of our yard is really beautiful. With your help and knowledge we have been able to get the home we only dreamed of last year. To the boss: Pam is a great agent for your company! I recommend to my friends that they visit Pam and let her help in making a Mercedes house their home. Pam was able to answer all of our concerns, and was there to answer any questions we had all through the process of acquiring our home. She has become a good friend to us and we thank you again for making us happy!

-Tommy & Kathy

Dear Mercedes Homes,


I would like to thank everyone at Mercedes Homes for giving me such a beautiful home. I enjoy coming home to my new house each day after a long day at work. This year’s hurricane season left my home completely untouched, which is comforting to know that I will have less to worry about in the hurricane seasons to come. Thank you for building a strong and valuable home for me.

-Trudie B.

To the Principal Management of Mercedes Homes,

We recently contracted to buy a new home in your development known as Oceanside Village in Indialantic. When going through all the steps of buying a new home, choosing the land site, making changes and selecting the tiles, cabinets, colors, etc. we were guided by three outstanding individuals. We were fortunate to have the pleasure of being helped by Peter Gimmartino, his assistant, Diane and Linda at the Decor Center. Each of them was a delight to work with. They were pleasant, informative, funny, patient, polite, considerate and above all "not pushy". We were delightfully surprised that this experience of buying a new home and all it entails could be so easy. We believe you have a winning combination; the Great Reputation of Mercedes Homes and Super Employees such as Peter, Diane and Linda.

Sincerely,
The Arbore Family

Dear Cora,

We would like to thank you for your support throughout our building process. When things became tough you truly exemplified a customer focused attitude by making yourself available to meet and exceed our needs, without compromising the integrity of the Mercedes Organization. Again, thank you and may God bless you and keep you.

-Pamela D.

Dear Mercedes Homes,

I just wanted to thank you for the enjoyable experience we were able to receive from you and the Mercedes Homes team while our new home was being constructed. We appreciate your guidance from start of our paperwork to the closing day and us getting the keys to our new home! Keep up the great work and thanks again.

-Sean P.